Flirting is about connecting. A German university now requires their IT engineers take a flirting class—not to attract a partner, but to learn how to interact more effectively in the workplace. We will explore how flirting techniques translate to use in a business setting—inspiring us to create stronger connections with our customers. Our 8 Steps to connecting with your customers will help teams better understand customer requirements and build business value. “Flirting” With Your Customers creates the connection that can make a significant difference in a project’s success.

Increasing gender intelligence strengthens our ability to maximize the contributions of all members of the team while maintaining both equity and uniqueness. New research from neurobiology sheds light on the real differences in male and female brain structure, chemistry, and blood flow. This data underlies the emerging science of gender intelligence, providing a new vision of gender relationships. Gender-intelligent supervision, employee coaching/mentoring and negotiation and conflict management leads to a competitive edge in the toolkit of forward-looking companies.