A glimpse behind the scenes of the production of a weekly show like Saturday Night Live offers an incredible example of a team of people who have agility in their DNA. Writers, actors, set designers, producers, studio execs, etc. all have a single-minded focus on delivering an exceptional quality show every single week. Slipping the schedule is not an option. Customer satisfaction (viewer ratings) are the central measure of success. The production team must collaborate and adapt to unexpected challenges every single week.