Your mind offers two alternate—and generally unconscious—responses when things go wrong. One response solves problems with snap judgment, hasty advice, and evident policy. The alternate response expands the problem space for new awareness and new-found truth. You are completely equipped for both. The first is fast and solves anxiety about the problem. The second is slower, produces learning and growth, and addresses the real problem.

In this session you’ll explore a life-long practice developed from 20 years of field studies for choosing the appropriate leadership response.