Teams who have been practicing Agile, Lean and Scrum are finding that as they are maturing their practices, they appear to be Agile on the surface but never quite seem to get the benefits promised. This tutorial will teach attendees how to effectively analyze problems to find systemic fixes underlying the symptomatic causes, and grow into learning and problem solving organizations. Examples from many diverse industries will also be presented and discussed and breakout sessions will allow attendees to try their hand at creating a value stream and identifying issues. Tom Poppendieck presenting.

If you’re a practicing Agilist who has tough questions about Agile methods, how they fit together, or how they can be more widely adopted in your organization, then this session is for you. This energy-filled workshop explores the central themes of Agile Project Leadership, why they work, when they don’t and why. Delegates are expected to come with their difficult questions about Agile. Answers will be explored and shared in a fun and interactive way.

Flirting is about connecting. A German university now requires their IT engineers take a flirting class—not to attract a partner, but to learn how to interact more effectively in the workplace. We will explore how flirting techniques translate to use in a business setting—inspiring us to create stronger connections with our customers. Our 8 Steps to connecting with your customers will help teams better understand customer requirements and build business value. “Flirting” With Your Customers creates the connection that can make a significant difference in a project’s success.