http://agile2009.agilealliance.org/taxonomy/term/1788/0 en http://agile2009.agilealliance.org/node/573 <p>Flirting is about connecting. A German university now requires their IT engineers take a flirting class—not to attract a partner, but to learn how to interact more effectively in the workplace. We will explore how flirting techniques translate to use in a business setting—inspiring us to create stronger connections with our customers. Our 8 Steps to connecting with your customers will help teams better understand customer requirements and build business value. “Flirting” With Your Customers creates the connection that can make a significant difference in a project’s success.</p> http://agile2009.agilealliance.org/node/573#comments Customers &amp; Business Value Tutorial building relationships building trust Business Value communication connector customer collaboration customer understanding engaging with your customers make friends problem solving 90 minutes Tue, 27 Jan 2009 11:21:06 +0000 Jenni Dow 573 at http://agile2009.agilealliance.org